Admin and technical services for home and business use.

Choose hourly or regular visits, or for project or commission work.

Hourly Visit

What you get

  • Professional consultation and service
  • Work done with a quick turnaround time, or
  • Meet to define the terms of engagement to solve complex process and technology issues.

Why?

  • This option is an affordable way to meet and complete difficult one off tasks.
  • The option allows us both get to know each other, clarify your requirements and determine whether our products and services meet your needs.
  • If problems can be solved on the spot we fix them immediately.
  • If the issue is complex, we offer one or more ways to solve them so you can choose if and how to proceed.
  • If our products and services don’t meet your needs then there are no additional costs but you keep the ideas presented to formulate your own solution as you see fit.

Examples

  • Install a printer, PC OR Modem
  • Troubleshoot a PC
  • Uninstall software
  • Disposing equipment

Regular visits

What you get

  • Professional consultation and service
  • On-site visit in a three hour block
  • Scheduled visits
    • Morning or afternoon
    • Weekly, monthly or annually,
    • Schedule weeks, months or years in advance, and
  • Pay only for blocks used
  • Cancel anytime

Why?

  • Use when expected outcomes are not known
  • This option allows for deeper investigation of complex issues or to carry out routine tasks
  • Solve complex issues and keep certainty around budgeting.
  • Requirements and solutions can be changed when new information about issues come to light.
  • Provides peace of mind addressing issues long-term.
  • Allows resources to be reassigned when other higher priorities arise.
  • Ensures routine tasks are done regularly.

Examples

  • Implement accessibility features
  • Investigate virus issues and configure antiviruses
  • Carry out routine tasks like writing emails, printing documents and data entry

Project

What you get

  • Professional consultation and service
  • Upfront quote
  • Defined milestones
  • Fixed timeframe

Why?

  • Formal Start and end dates
  • Expected outcomes and deadlines are known
  • Processes and procedures are clearly defined
  • Communication and support from key stakeholders is required
  • Single and regular visits are required at different stages
  • Availability of staff, resources and equipment requires coordination

Examples

  • A major change in processes requires research, purchase, testing, deployment and troubleshooting of hardware
  • The migration of on-site infrastructure to hybrid, or cloud infrastructure
  • Create a website

Commission

What you get

  • Professional consultation and service
  • Objective outcomes
  • Cancel anytime

Why?

  • The work contributes to sales
  • Balanced costs dependent on an agreed fixed rate and percentage of sales
  • Professional product and service listings
  • Streamlined sales funnel
  • Assistance with manual processes

Examples

  • Upload and list products on ebay , Amazon, online stores, etc.